HOW TO ORDER
Please use our SHOPPING CART features to place your order. Otherwise,
please E-MAIL or call us with your inquiry or your order selection.
35A Brattle Street, Cambridge MA 02138 USA
PLACING YOUR ORDER
All prices shown are retail. Please fill in the form with the contact and shipping information. We accept Visa, Master Card,
Discovery and American Express credit cards.
SHIPPING AND HANDLING
The SHIPPING ADDRESS must be in the USA and be a valid address with the US Postal Service. We need your phone number and
your e-mail in case we have to get in touch with you regarding your order.
PLEASE NOTE...at the SHOPPING CART page: choose TAX option at SELECT TAX and choose SHIPPING option from the pull
down menu. We use USPS FIRST CLASS shipping methods. All Orders are insured. FREE SHIPPING for ALL ORDERS. Normal
delivery time is 2-5 business days after shipping. USPS USA PRIORITY mail is $8.95 with delivery time of 1-3 business days after
shipping. USPS USA EXPRESS mail is $16.95 with delivery time of 1-2 business days after shipping. Signature required. We will
expedite at your request. Please call our customer services at 617.576-9595, Monday to Friday 11.00am-5.00pm EST.
THE PAYMENT PAGE
Please choose your payment option, selecting VISA, MasterCard or AmEx card.
Fill in your credit card number with NO dashes or hyphens. Choose your credit card expiration month and year from the pull down
list and enter last 3 digits of the security code from your card. Your billing address MUST MATCH exactly the address where you
receive your monthly credit card statements.
Review your order and edit if necessary. When complete, you MUST CLICK the SEND ORDER button to finalize your order.
Returns with prior authorization only. Credit for returned pieces subject to inspection and approval.
We will accept returned items for a REFUND (less our shipping charges) or for EXCHANGE within 15 days from the date of delivery.
Please note...You must e-mail us at firstname.lastname@example.org for an authorization number for all returns. Please include your order
number and reason for return. Items must be in original condition and original packaging.
Order Confirmation and Order No. will be displayed. Please print it for your records.
Copyright © 2010 SIGroup. All rights reserved